Contact us
Questions, press enquiries, wholesale interest, or private assistance may be sent below.
Shipping Policy
Estimated arrival is within 1 to 3 working days. During peak periods, preparation may take slightly longer.
Tracking
A tracking number will be provided once your order has been dispatched.
Delivery & Exceptions
- Orders placed after 12pm on Friday, or over the weekend, are processed on the next business day.
- Business days are Monday to Friday, excluding public holidays.
- Delivery times are estimates and may be affected by public holidays, courier delays, or severe weather.
Support
Experiencing a delay or a lost parcel? Email support@bypriestess.com and we’ll coordinate with the courier promptly.