Política de envio

Delivering Empowerment to Your Doorstep

At Priestess, we are dedicated to ensuring that your orders reach you with care and efficiency. Below, you’ll find all the details about our shipping process to guide you through your purchase experience.

Shipping Destinations
We proudly ship to customers across the UK and select international locations. Shipping times and rates may vary depending on your location.

Processing Time
All orders are processed and dispatched from our UK location within 1-2 business days of your order being placed. Please allow extra time during peak seasons or holidays, though we will always strive to minimize any delays.

Domestic Shipping (UK)

  • Standard Shipping (3-5 business days): Free for orders over £50. For orders under £50, a flat shipping fee of £3.95 applies.

Please note that delivery times are estimates and may vary slightly depending on your location.

International Shipping

  • Standard International Shipping (7-14 business days): Available for select countries with rates calculated at checkout based on location.
  • Duties and Taxes: International orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer. We recommend checking your local customs policies for more information.
  • International shipping times may vary depending on the destination country and the shipping method chosen. Please expect 7-14 business days for standard delivery.

Multiple Shipments
In the event that your order includes items from different sources, your products may be dispatched separately. You will receive individual tracking details for each shipment, allowing you to monitor the progress of each package as it makes its way to you. We encourage you to check your email for timely updates on each delivery to ensure you stay informed every step of the way.

Tracking Your Order
Once your order is dispatched, you will receive an email with your tracking number. You can use this number to follow your package's journey to your doorstep. If you have any issues with tracking, please feel free to contact us at support@bypriestess.com, and we’ll be happy to assist you.

Missed or Lost Deliveries
If your package is delayed or appears to be lost in transit, please contact our support team, and we will work with the shipping carrier to resolve the issue as quickly as possible.

Important Notes

  • Shipping times are estimates and begin from the dispatch date, not the order date.
  • Deliveries are not made on weekends or public holidays.
  • Please ensure your shipping address is correct at checkout to avoid any delays or lost shipments.

Contact Us
If you have any questions about your order or need further assistance, don’t hesitate to reach out to our team at support@bypriestess.com. We’re here to help!

Thank you for choosing Priestess. We are honoured to walk this journey with you, delivering products that empower and inspire you.