You can place an order directly through our website by adding items to your cart and proceeding to checkout. We accept all major credit cards and PayPal.

Orders can be modified within 1 hour of placement. Please contact our customer service team immediately if you need to make changes.

Delivery within the UK typically takes 1–3 working days.
A flat rate of £5.95 applies to all orders; complimentary shipping on purchases over £75.
We ship exclusively within the United Kingdom. Tracking details are provided upon dispatch.

All our products are carefully crafted using premium, ethically sourced ingredients. We prioritize sustainability and quality in every step of our process.

Yes. Should a Priestess® product not suit you, we will coordinate a return or exchange in line with our Returns Policy. Refunds are processed via the original payment method, and prepaid return labels are provided for ease.

Contact our customer service team with your order number and reason for return. We'll provide you with a prepaid return label and instructions.

You can reach our customer service team via email at support@bypriestess.com. We're available Monday-Friday, 9 AM to 6 PM.

Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM. We respond to emails within 24 hours.

Yes, all our products are cruelty-free and we never test on animals. We are committed to ethical and sustainable practices.

Priestess® was founded by Ricardo Amaro, a devotee of ancient history and the quiet wisdom of nature.
Guided by reverence for the earth and the enduring spirit of women, Ricardo sought to create a collection that honours ancestral ritual—each formula a bridge between the past and the present.
Priestess® is his vision of beauty: learned, earth-rooted, quietly elevated.

We believe in beauty shaped by history and guided by nature. Each product is a modern ritual—clean, plant-based, and crafted with integrity.
Our mission is balance: luxurious care that respects both skin and earth.
Priestess® is sustainably sourced, vegan, cruelty-free, and dermatologist tested.

Our products are formulated by accredited UK laboratories that adhere to the highest safety and compliance standards. While we do not run in-house clinical trials, we base our creations on ingredients that are supported by well-established dermatological research. To validate efficacy, we also conduct consumer testing with real participants before launch.

For a fuller view of our approach to efficacy and integrity, explore the Priestess Code.

Each product in the Domina Collection is rooted in both history and science. For example, Aurum Lustrum combines hyaluronic acid, 24K colloidal gold, and botanical extracts that have been studied for hydration, barrier repair, and skin vitality. You can explore our Ingredient Efficacy page for detailed references and summaries of clinical studies behind our hero ingredients.